Please note: You no longer need to log in to a Parent Account to view or cancel your child's Membership. Please follow the instructions below to manage your Membership.
You can use any of the methods below to either view your Membership status or cancel automatic renewal of a Membership.
Enter the email address used to purchase Membership.
An email will be sent to this address containing a link that will list your Membership(s) with the option to cancel automatic renewal on any existing Memberships.
If none of the above options work for you to cancel your Membership,
please Contact Us.
All Poptropica Memberships automatically renew at the end of the term. After you cancel your automatic renewal, your Membership will be active only through the end of your current term, and you will not be charged for renewal.